Solution · Review and sign-off
Ask the record who approved it, and why
Who changed what, who approved it, under which rule: a decision record, there to ask, not a log to search.
Audit ask, then Compliance owner, then Pack.
Who decides · The compliance owner · evidence that leaves the company
How it runs
Every decision links the request, the packet, the rule, the person who decided and what was done. A leader or an auditor asks in plain words and gets the decision, not a list of events.
A seat is a role a person and an agent hold together; the escalation matrix says who decides above each limit, seat by seat.
AUD-R01
evidence packs are reviewed before they leave the company
- Agent carries09:30Audit request: evidence for last quarter’s production changes
- Agent carries09:40Every change linked to its request, review, approval and deploy
- Rules check09:45
AUD-R01
evidence packs are reviewed before they leave the company
- Person decides14:00Reviewed and sent
Your team chat · #compliance
Compliance seat agent Agent
Evidence for last quarter’s production changes is assembled from the record.
Waiting on the compliance owner
Review the pack before it leaves the company
Illustration · Halden, a fictional company
- 01The auditorAsks: evidence for last quarter’s production changes.
- 02The compliance seat’s agentLinks every change to its request, review, approval and deploy.
- 03The rulesEvidence packs are reviewed before they leave the company (AUD-R01).
- 04The compliance ownerReviews and releases the pack.
Where the decisions sit
Decision, who decides, up to where, and above that whom.
- Evidence that leaves the companyDecides: the compliance leadUp to: reviewed packs onlyAbove that: the executive
- Who may read the recordDecides: the service ownerUp to: the seat’s access profileAbove that: the identity team’s lead
How much the agent decides, to start. Asks every time: the pack leaves the company.
The record it leaves. The pack, what it was assembled from, and who released it.
How it plugs in
No new inbox, no new tool to learn.
- 01
An app in your tools
Connects to your repositories, trackers and chat as an app
- 02
A check, not a meeting
Holds a decision as a check the owner clears
- 03
Where people already work
Asks the owner where they already work, and carries out what was decided
Ask the record
An auditor’s question
- Asked
- Evidence for last quarter’s production changes
- Answer
- Every change linked to its request, review, approval and deploy
- Rule
- AUD-R01: packs are reviewed before they leave
The tools it runs through
- Business systems
ServiceNow
We connect to the systems you run, and build the connection before the demo.
Start with howyou run today.
Bring one piece of work that breaks at the handoffs: a pull request waiting on three reviewers, an initiative spread across twelve tools, a release nobody owns. We model the seats it crosses, give one of them an agent, and follow one decision to its record.